Once you purchase your artwork from our online gallery, you may either arrange for a local pickup of your piece or we can arrange to have it shipped to you.
Customers are responsible for shipping and handling costs, and these costs are not included in the price you pay for your artwork.
Shipping and Handling
We ship using UPS unless told otherwise. The UPS Store #5251 in Dawsonville, Georgia handles all the shipping and handling for Around Back at Rocky's Place. You will be contacted either by email or phone from The UPS Store #5251 for your shipping and handling charges. You, the buyer, are responsible for the shipping charges. Purchased items will not be shipped until the shipping charges are paid and payment for the product clears (3-5 Business Days).
For larger pieces over the UPS limit, we can arrange a private courier service to deliver your purchase.
If you are not happy with your purchase and it is not in the condition it was in when it was purchased; you may return your purchase (with receipt) within 14 days of the purchase receipt or the delivery date for an exchange or refund. The customer pays all return shipping, unless the purchase was damaged by UPS in shipping, then UPS will handle the return.
For all returns, a 7% restocking fee will be charged based on the price of your purchase. We do not offer refunds, only credit for exchanges at our gallery.
Shipping partner info:
The UPS Store
6625 HWY 53 E STE 140
DAWSONVILLE, GA 30534